Idaho Transplant Finds a Welcoming Home in DLS and Hawai‘i
When Vicki Sukeena joined Diagnostic Laboratory Services, Inc. (DLS) in 2014, it was the culmination of a journey more than a decade in the making. Originally from McCall, Idaho, a serene moment atop Maui’s Haleakalā volcano in 2005 sparked visions of moving to the islands, but it wasn’t until both sons graduated from college that she and her husband got serious. She contacted the president of the Hawai‘i chapter of the American Society for Clinical Laboratory Science, who mentioned Diagnostic Laboratory Services, but it was a random conversation with an aloha-shirt wearing stranger in an Idaho coffee shop that sealed the deal. He was actually a long-time Hawai‘i resident and university professor and, when Vicki brought up her quest for a medical technologist position in the islands, he told her DLS was the premier lab on O‘ahu. She applied shortly after, and DLS offered her not only a job, but a relocation package as well.
“We’re always asking, ‘How can we best work together so that the patient is taken care of?’”
Coming from 22 years in a large trauma center, Vicki wasn’t sure what to expect on her first day at DLS, but was pleasantly surprised. “People went out of their way to get to know me,” she says. “It was a very easy transition in terms of the move.” As a Supervisor Medical Technologist, she and a colleague manage the company’s 30-plus blood draw stations throughout O‘ahu. Most of her day is spent in the field, commuting among the stations and back to headquarters, a perspective that has given her a unique appreciation for the way DLS’s people work and their commitment to excellence in serving physicians and patients. She oversees 80 employees, often connecting with other departments to accomplish goals. “There’s a lot of give and take,” she says, “and everyone here is open and helpful.” She’s also impressed by the way that collaboration and innovation are applied time and time again to improve efficiency and effectiveness to better serve patients: “We’re always asking, ‘How can we best work together so that the patient is taken care of?’”
The staff Vicki manages are the highlight of her day, because, she says, “They recharge me and give me positive energy.” She’s proud to be part of an extended family, and of the strong relationships they’ve formed. How is DLS different from other places she’s worked? “It’s the way people treat each other with kindness and compassion—that ‘ohana feeling,” she says.
Now in a home that couldn’t be more different from the snow-capped peaks of Idaho, Vicki balances a rewarding career with hiking the Ko‘olau Mountains and snorkeling on her favorite beaches of Lanikai and Mākaha. For others in the field of medical technology considering a job in Hawai‘i, Vicki is quick to recommend the team she loves: “If you want a company that’s committed to excellence, quality and safety, and that really takes care of their people, come to DLS.”
Culture of Learning and Innovation Set This MT Up for Success
An Accidental Career Becomes a Lifelong Passion for This MLT
"I'm proud to call Hawai'i my home and DLS my family."
DLS Helped This Career MT Find a Home in Medical Technology
Joyce Iwata, MT (ASCP)
Senior Medical Technologist
Core Laboratory - Hematology
Joyce Iwata knew she wanted a career in medical technology from early on, and sought DLS right out of college. After more than two decades in the field, and a variety of roles within the company, she’s been able to grow her skills and confidence—and master new technologies thanks to DLS’ commitment to innovation.
Angela Hose, MLT
Development & Outreach
When Angela Hose took a Microbiology class in college, she discovered a deep passion for the science of microorganisms. She had found her calling and set a course for her dream job. Now, 20 years later after serving as a Technical Laboratory Assistant (TLA) and Medical Laboratory Technician (MLT), she's inspiring students as an MLT Trainer, where she enjoys a mentorship role and countless opportunities to grow and learn.
James Magata, MLT (ASCP)
Medical Laboratory Technician III
Core Laboratory - Chemistry
James Magata never thought he would end up in the field of medical technology, but after joining the DLS team, he can’t imagine working anywhere else. Now as a MLT II, he’s enjoying a challenging and rewarding career in a dynamic field that keeps him on his toes. With a network of talented staff to learn from and a management philosophy of constant support, DLS is helping James achieve his professional goals and face each day with a strong sense of purpose.
Coordinator, Medical Technologist
Tori Enomoto took a lab assistant position with DLS right after college, thinking it might be a temporary step. Thanks to her hard work, support from DLS and several windows of opportunity, she was able to parlay her support position into a leadership role as an MT Coordinator for the Microbiology Lab in just a few years. Today, she enjoys an exciting job where she gets to apply critical thinking, work with state-of-the art technology and guide others in expanding their knowledge.
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